Securus Technologies Continues to Raise the Bar in Correctional Technology With Cutting-Edge Offerings That Improve Connectivity (2024)

Innovations Include Groundbreaking Tablets, Enhanced Communication Tools, and Expansive Education and Mental Health Resources

DALLAS, Aug. 15, 2024 /PRNewswire/ --Securus Technologies (Securus), the leading provider of technology solutions for corrections—enabling public safety, law enforcement, and investigations, continues to pioneer advancements in corrections communications, including the introduction of the first commercial-grade corrections tablet that sets a new standard in the industry.

During the American Correctional Association's (ACA) 154th Congress of Correction in Nashville, Securus, an Aventiv Technologies Company, unveiled the future of incarcerated tablet technology with two new secure tablets, the EVOTAB and the Officer T80. EVOTAB provides unprecedented connectivity for incarcerated individuals by directly connecting to a cloud platform using a secure cellular network, which is faster, more secure, and less hardware intensive. Engineered for durability, traceability, expandability, and safety, the EVOTAB redefines the corrections-grade tablet experience. Meanwhile, the Officer T80 is designed to meet the rigorous demands of modern correctional facilities with its 8" HD touchscreen, extended battery life, built-in GPS, and robust storage capabilities.

"We take seriously our responsibility to actively listen to our customers and consumers to understand how our products and services can address their most pressing challenges—from facility safety to growing staffing and funding shortages," said Kevin Elder, President, Securus Technologies. "The Evotab and Officer T80 have cellular connectivity capabilities that simplify and reduce installation time while lowering the overall infrastructure cost to bridge the digital divide in these facilities, ultimately connecting corrections staff and incarcerated individuals to more rich media content that improves operational efficiency and safety."

Beyond the launch of this industry-defining tablet innovation, additional offerings from Securus further advance its commitment to connect what matters:

  • AlongsideLexipol, the leader in policy, training, and wellness support for public safety and government leaders, Securus is investing up to $100,000 to make Lexipol's Peer Support Training and Certification available to officers in state and local corrections facilities at no cost through the Cordico app. Securus' funding will add peer support training and certification, allowing agencies to offer another level of mental health and well-being outreach.
  • WithEdovo, a tech nonprofit, Securus offers free educational, vocational, and rehabilitative curricula to incarcerated individuals across the country. Access to the Edovo platform, which is now accessible via cloud-based delivery, significantly enhances reentry outcomes and can help reduce recidivism rates.
  • Niagara County Correctional Facilitypartnered with Securus to create a case study on the implementation of tablets. The study quantifies how tablets help engage incarcerated individuals productively, reduce infractions, and create safer, more secure environments for corrections staff and incarcerated individuals. The implementation of tablet technology decreased infractions by 22 percent in the first year.
  • Lightning Lawoffers a modern approach to attorney-client communications. This platform provides a comprehensive solution for privileged communications, including real-time presentation and document collaboration tools, significantly improving the efficiency and effectiveness of legal interactions in correctional settings.
  • Workbay, an interactive career development platform, is being piloted on Securus tablets in the Florida Department of Corrections (FDoC). This platform links recruitment, skill-building, and career navigation into a comprehensive system, providing incarcerated individuals with personalized learning and reentry opportunities. Since going live in FDoC in July, Workbay sign-ups have grown 80 percent, with more than 40,000 user logins, to view more than 1,900 hours of video coursework. Workbay offers users access to these reentry tools for up to two years post-release, extending value when they return home.

These innovations and partnerships underscore Securus' unwavering commitment to leading the future of corrections technology. Securus delivers advanced solutions that enhance the lives of incarcerated individuals and the operations of correctional facilities nationwide.

About Securus Technologies
Headquartered in Plano, Texas, Securus Technologies® (Securus) is an Aventiv Technologies company that serves more than 1,800 public safety, law enforcement, and corrections agencies as well as over 1,000,000 incarcerated individuals across North America. Founded in 1986, Securus offers innovative solutions like phone and video connections and e-messaging, which connect family and friends to their incarcerated loved ones. Their secure monitoring and investigative solutions aid law enforcement and correctional facility staff in their operations and efforts to maintain public safety in communities nationwide. As the pioneers of tablet technology, Securus introduced the first corrections-grade tablet in 2011, revolutionizing how communication, entertainment, reentry, and educational resources are deployed in complex corrections environments, elevating efficiency in operations and stronger reentry outcomes. For more information, please visit https://www.aventiv.com/securus-technologies/ or follow us on social media on LinkedIn, YouTube, and Facebook.

SOURCE Securus Technologies

Securus Technologies Continues to Raise the Bar in Correctional Technology With Cutting-Edge Offerings That Improve Connectivity (2)

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Securus Technologies Continues to Raise the Bar in Correctional Technology With Cutting-Edge Offerings That Improve Connectivity (2024)

FAQs

What are securus technologies used for? ›

Securus Technologies® connects family and friends to the incarcerated through superior communication services.

What company owns Securus Technologies? ›

Securus is owned by Beverly Hills-based private equity firm Platinum Equity.

Does Securus own JPay? ›

In 2015, JPay was acquired by Securus, a prison telecommunications company that had raked in over $114 million dollars in profits in 2014 alone from its phone services in 2,600 prisons and jails across 46 states and the District of Columbia.

Is Securus nationwide? ›

Securus delivers advanced solutions that enhance the lives of incarcerated individuals and the operations of correctional facilities nationwide.

What is the Securus technology controversy? ›

The lawsuits allege the counties conspired with Securus and another prison telecom company to exploit incarcerated people for profit.

What is the legal issue with Securus? ›

In November 2021, a year after a federal district court in California approved a $900,000 settlement in a class-action lawsuit alleging Securus Technologies, Inc. unlawfully recorded privileged calls between detainees and attorneys, the prison phone giant was still fighting similar allegations in Maine.

Is Securus in financial trouble? ›

With its debt prices sinking, Securus faced newfound urgency: $1.3 billion in debt was set to come due in 2024. Hundreds of millions more would follow in 2025. In May 2023, Platinum Equity announced a plan to go to the public debt market to refinance Securus' debt with new bonds.

How do inmates know they received money on Securus? ›

Inmates get a receipt when money is deposited into their accounts.

Is Securus only for phone calls? ›

A Securus® Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.

What is the JPay controversy? ›

The Office of the Attorney General (OAG) received numerous complaints from incarcerated New Yorkers that JPay's tablets were defective, arrived late, or never arrived. The OAG also found that JPay failed to refund consumers or provide technical support when a service they paid for was not delivered.

What is JPay being replaced with? ›

After June 30th 2022, JPAY no longer has a contract with CDCr. The new email, phone and video call service will be through GTL – gettingout.com. Every person in California state prisons is supposed to get free tablets from CDCr after July 1st, 2022 and should also be able to access kiosks for email.

Can you get money back from Securus if inmate gets out of jail? ›

Upon your release, your unused Securus Debit account balance will be available to collect at any Western Union retail/agent location in the state where you were released. Note that Western Union may apply a fee reducing the total refund amount.

Who uses Securus tech? ›

Securus provides what it calls “location based services” to its government clients — typically jails, prisons, and related entities.

How often do they listen to jail calls? ›

Even though all inmate calls are recorded, except prearranged calls between inmates and their attorneys, the BOP listens to few such calls – approximately 3.5 percent of all calls made by federal inmates.

Can inmates send pictures on Securus? ›

You can transfer some of your stamps or make a deposit to their Securus Debit account, and they can purchase stamps. Can I send a picture from my gallery or take a snapshot and send through eMessaging? Yes.

What can you do with Securus? ›

With Securus eMessaging® you can
  • Send a text based message.
  • Attach up to 5 photos.
  • Share up to 5 eCards.
  • Send just a photo with our Snap n' Send®, (App only)
  • Send a 30 second VideoGram that you record now or have saved (App only)

Why would I get a call from Securus? ›

If you have received phone call with a muffled recording asking you to press 1 to accept a collect call from a jail, you are probably the victim of a prison inmate phone scam. Some victims have reported calls billed to their phone from Correctional Billing Services (run by the company, Securus).

What can Securus debit be used for? ›

A Securus® Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.

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